Office Policies

Actually this page is not really necessary. We are very easy to get along with and very accommodating. We did a telephone survey of most of the dentists in our area, Encino, Tarzana, Sherman Oaks, Woodland Hills, Van Nuys, and other areas of the San Fernando Valley. We try to treat others as we would like to be treated ourselves. For the record we have to include the following information as an Encino dentist. Call Us for details.

Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is started. Charges are payable at the time of treatment unless other arrangements are made in advance. For your convenience, we accept cash, Master Card, Visa,? Discover and offer CareCredit as a no (0%) interest outside financing source. Insurance won't pay for cosmetic dentistry. Care Credit is?especially useful then.

Please ask our office manager, and she will review the payment options we have available to accommodate your financial needs.
If special arrangements are needed, please talk to our office manager prior to receiving services. We want to work with you in every way possible; more so than any other Encino dentist. Cosmetic dentistry such as Lumineers, porcelain veneers and teeth(tooth)
whiting as generally payable at the time of service. This is the norm in Encino, Tarzana, Sherman Oaks, and Woodland Hills offices.

Office Hours?

We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday - Thursday: 8 a.m. -?5:00 p.m. Friday by appointment. A special number is available for after hours emergencies.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to change your appointment. We are aware that unforeseen events sometimes require changing an appointment at the last minute. Due to the heavy demand for appointments, after missing your second appointment without notifying us 24 hours in advance, you are subject to being charged a fee. In our survey of dentists in Encino, Tarzana, Sherman Oaks, and Woodland Hills we found our policies are the most understanding of all. We only ask that our patients be considerate. We try to maintain the most understanding of all Encino dentists on matters regarding appointments. Complex cases with long appointments such as cosmetic cases need 48hr. notice.

Insurance

Our office is committed to helping you maximize your insurance benefits. Our office manager has over 30 years of experience in dealing with insurance and she is?extremely good at it. Nevertheless, dental insurance has become confusing, deceptive and complex. Because insurance policies vary and many companies are difficult to deal with, we can only estimate your coverage in good faith but cannot guarantee coverage.

It is often wise for you to confirm your benefits yourself. Your estimated patient portion is due at the time of service. As a service to our patients, we will bill insurance companies for dental care rendered and allow them?30 days to make payment as required by California Law. We will track this for you on our computer system. After 60 days and repeated phone calls to these scoundrels? we will ask you to pay the entire balance. If you have any questions, our efficient staff is always available to answer them and help you in every way possible. Remember that insurance does not pay for any cosmetic dentistry such as teeth whiting or Lumineers.

For More Information, please read our pages on? Insurance /? Financial Policies and on Care Credit Financial Assistance.

"I don't even ask about what treatment he wants to do. I just tell him to go ahead with what he thinks. I trust his judgment 100%." Dorothy H., Medical Office Manager - Northridge